Ongoing Maintenance Plans

Technology is the engine that drives modern business — but like any engine, it needs consistent care. Without regular maintenance, even the best IT systems can experience performance issues, security vulnerabilities, and unexpected downtime. Our Ongoing Maintenance Plans are designed to keep your systems running smoothly, securely, and efficiently — every day.

Whether you’re a small business or a growing enterprise, our proactive maintenance services help prevent problems before they happen, extend the life of your technology, and ensure maximum return on your IT investment.

What’s Included in Our Maintenance Plans

1. System Monitoring & Health Checks

We monitor your critical systems 24/7 to identify and address issues before they disrupt operations.

• CPU, memory, disk, and network usage monitoring

• Application and service uptime checks

• Server performance diagnostics

• Automated alerts and weekly reports

2. Software & Patch Management

We keep your systems up to date with the latest security patches and software updates.

• Operating system and firmware updates

• Third-party application patching

• Security vulnerability remediation

• Version compatibility checks

3. Security Maintenance

Safeguard your business against threats with continuous security upkeep.

• Antivirus and malware definition updates

• Firewall rule audits and configuration

• Security log reviews and analysis

• Backup verification and disaster recovery testing

4. Backup & Data Integrity

We protect your critical data with reliable backup solutions and routine testing.

• Daily/weekly automated backups

• Local and cloud-based storage options

• Backup success verification

• Restore point creation and testing

5. Hardware Maintenance

Keep your infrastructure in optimal condition.

• Preventative device inspections

• Disk space and hardware performance checks

• Firmware updates for routers, switches, and printers

• Replacement recommendations for ageing equipment

6. User Support & Help Desk

We support your team with ongoing IT assistance and issue resolution.

• Remote desktop support

• Email, network, and printer troubleshooting

• Software configuration and training

• Priority ticket response

Flexible Maintenance Plans to Fit Your Needs

• 🟢 Basic Plan – Ideal for small offices and startups

• 🔵 Standard Plan – For growing businesses with moderate IT needs

• ⚫ Premium Plan – For enterprises requiring full-scale support and 24/7 monitoring

• 🟣 Custom Plans – Tailored maintenance solutions for industry-specific needs

Benefits of Our Ongoing Maintenance Plans

• ✅ Reduced downtime and IT disruptions

• ✅ Lower long-term repair and recovery costs

• ✅ Strengthened cybersecurity and data protection

• ✅ Improved system performance and user productivity

• ✅ Expert support without the need for a full in-house IT team

• ✅ Scalable plans that grow with your business